Tankless Water Heater Repair

Tankless Water Heater Repair in Virginia Beach

Certified Repair for Gas, Electric & Navien Tankless Units

When your tankless water heater stops delivering, you don’t need a sales pitch about replacement. You need a plumber who can diagnose the unit you have and fix it. RPG Plumbing Services has been handling tankless water heater repair for Virginia Beach and Hampton Roads homeowners and businesses since 2015, with credentials that go beyond a standard plumbing license.

Our team holds a Class A Contractor license, Master Plumber certification, and Master Gas Fitter certification. We also carry Navien certification, which means manufacturer-level training on Navien tankless systems. For a gas-fired tankless unit, that combination matters: repairs often involve gas supply, venting, and unit-level diagnostics, not just the plumbing connections.

Get a free estimate on your tankless repair. Our team is available 24/7 for emergencies. Call (757) 522-3393 to speak with us now.

What Makes RPG Plumbing Services the Right Call for Tankless Repair in Virginia Beach

Our Master Gas Fitter certification licenses our plumbers to address the gas supply and venting issues that come up in many tankless repairs. Our Navien certification means we’re trained on the diagnostic codes and components specific to Navien units, so we’re not guessing when a fault code appears. Founder Pat Goad, a veteran with more than 20 years of hands-on plumbing experience, built this company around technical depth and straightforward service.

Every job starts with a detailed estimate and honest communication before any work is performed. We serve residential and commercial clients throughout Virginia Beach and Norfolk, and we offer flexible financing options for larger repairs. With thousands of customers served across the Hampton Roads area, our reputation rests on showing up, explaining what we find, and addressing the problem correctly.

Plumbing Without the Stress
Flexible Financing Options for Every Budget

At RPG Plumbing Services, we believe everyone deserves access to quality plumbing without the financial strain. We offer flexible financing options to make your project more manageable. Contact us today to learn more about how we can help you get started with a payment plan that fits your budget.

Our Reviews

Hear From Our Happy Customers

At RPG Plumbing Services, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    “Top-Notch Company”
    “Great company to work with. From the 1st class communication for scheduling with their office, to the quality work from the techs, this company is a great choice to work with!... Definitely a top notch company!”
    - Caitlin M.
    “Helpful & Knowledgeable”
    “RPG has all the equipment needed for any situation. We are definitely switching to their services moving forward! I have already recommended them to several friends just to have them in their contacts should a situation arise.”
    - Lane M.
    “Clear Communication”
    “Communication was clear at every step and they answered all of my questions... Both techs were professional and hardworking. I suggest calling RPG if you want individuals who will get the job done.”
    - Haley A.
    “Amazing Job”
    “Aron & Caleb did an amazing job replacing a shower tower fixture. Both were friendly and respectful, on time and informative! Very happy to have full water pressure again! Would recommend for plumbing needs.”
    - Alli R.
    “Extremely Knowledgeable”
    “We had the best experience ever for our plumbing needs... The owners Pat and Virginia are extremely knowledgeable, professional, courteous and extremely conscientious.”
    - Karin F.
    “Awesome Service”
    “I'm truly happy and satisfied with my decision to choose a family-owned small business based in our area... they are trusted to fix all my plumbing needs and concerns big or small. Thank you for serving our community.”
    - Monique C.
    “Great Company”
    “Aaron Gill can do no wrong. Complete professional customer friendly and a subject matter expert. he answered all my questions and concerns and was very respectful of the house and cleaned up after himself. RPG should promote this guy!”
    - Nicolas P.
    “Fast Response”
    “Polite and courteous, respectful of my home and space, honest, and explained things clearly. I am putting their business card on the fridge so I can have them back out for future (planned) work”
    - Jenna A.

Signs Your Tankless Water Heater Needs Repair

Tankless units show specific warning signs before they fail completely. Catching them early keeps a manageable repair from turning into a full replacement conversation.

  • Fluctuating water temperature: Water that swings between hot and cold during use often points to a flow sensor, heat exchanger, or gas pressure issue.
  • Error codes on the control panel: Modern tankless units have onboard diagnostics. A fault code is the unit telling you something is wrong and needs professional diagnosis.
  • No hot water or short-cycling: A unit that fires briefly, then shuts off may have ignition failure, a faulty flame sensor, or a venting obstruction.
  • Visible moisture or leaks: Water around the unit or at connection points can indicate a fitting leak or internal component failure.
  • Unusual noises: Banging, rattling, or rumbling during operation often signals mineral scale buildup inside the heat exchanger.
  • Reduced hot water pressure or flow: A clogged inlet filter or internal scale restriction can limit flow at hot water fixtures throughout the home.
  • Exterior corrosion: In Virginia Beach’s coastal environment, units in garages or unconditioned spaces face salt air and humidity. Surface corrosion warrants a professional inspection before it reaches internal components.

Tankless Water Heater Repairs We Handle in Virginia Beach

We repair all makes and models of tankless water heaters, covering both gas and electric units. Our Master Gas Fitter certification covers the gas supply and venting work that many gas-fired tankless repairs require, and our Navien certification covers unit-level diagnostics on Navien systems specifically.

Common repairs we perform for Virginia Beach and Norfolk customers include:

  • Heat exchanger descaling and flushing: Hampton Roads water mineral content accelerates scale buildup inside the heat exchanger. Flushing removes that buildup before it causes component failure.
  • Ignition system repair or replacement: When the unit won’t light or short-cycles, we diagnose and repair the ignition components responsible.
  • Flame sensor cleaning or replacement: A dirty or failed flame sensor causes the unit to light but not stay on. We clean or replace it as needed.
  • Flow sensor repair or replacement: When the unit doesn’t activate when you open a hot water tap, a faulty flow sensor is often the cause.
  • Error code diagnosis and component repair: We read the unit’s fault reporting, identify the affected component, and repair it directly rather than replacing the whole unit.
  • Gas pressure and venting inspection: Combustion performance problems often trace back to gas pressure or venting. Our Master Gas Fitter license covers this work.
  • Inlet filter cleaning or replacement: A clogged inlet filter restricts flow and is one of the simpler repairs we resolve quickly on-site.
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What Virginia Beach Homeowners Get When They Call RPG Plumbing Services

We’re available around the clock because tankless water heater failures don’t wait for business hours. When you call, we give you a courtesy call before arrival so you’re not left waiting and guessing. Every estimate is detailed and transparent before work begins, and there are no surprises on the invoice.

Our team stays current on the latest tankless technology through ongoing training. That investment is practical: the faster a technician can read a unit’s error codes and trace a fault to its source, the less time you can spend without hot water. Pat Goad founded RPG Plumbing Services on that standard, and it’s held across every job since 2015.

We serve residential and commercial clients throughout Virginia Beach and Norfolk, and financing is available for repairs where it’s needed. Call (757) 522-3393 to schedule your free estimate or request emergency service now.

  • Locally Owned & Operated

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  • We are Licensed & Insured

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  • Offering 100% Free Quotes
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  • Affordable Financing Options
    We make plumbing services affordable with financing options.

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